Privacy Policy

Last updated: September 2025

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or book treatments
• Contact us through our website
• Make payments for services

Personal Information includes:

• Name and email address
• Phone number (optional)
• Booking preferences and treatment history
• Payment information (processed securely by Stripe)

2. How We Use Your Information

We use your information to:

• Provide and manage your beauty treatments
• Send booking confirmations and reminders
• Process payments securely
• Respond to your inquiries
• Improve our services

3. Data Storage

No Cookies: This website doesn't use cookies. Your login session is stored locally on your device using browser localStorage.

Secure Storage: Your personal data is stored securely on encrypted servers in the UK/EU region.

4. Data Sharing

We do not sell or share your personal information except:

• Payment Processing: Stripe processes payments securely
• Email Services: Resend handles appointment notifications
• Legal Requirements: When required by law

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Object to processing

6. Data Retention

We retain your data for:

• Active accounts: Until you delete your account
• Booking records: 7 years for business records
• Marketing emails: Until you unsubscribe

7. Security

We protect your information using:

• SSL encryption for all data transmission
• Secure cloud hosting with AWS
• Regular security updates and monitoring
• Limited access to personal data

8. Contact Us

For privacy-related questions or to exercise your rights:

• Email: leveyna-clinic@outlook.com
• Address: 104 Oxford St, Oldham, OL9 7SJ

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.